Washing Machine Leak Case Study

  • Case Study: Rapid Response & Expert Remediation for Washing Machine Leak
  • Client: Private Residence
  • Location: North Charlotte, NC
  • Referral: Local Plumbing Partner

Background: STOP Restoration Charlotte North was called by a trusted plumbing partner to address a serious water intrusion issue in a private residence. A dislodged clothes washer discharge line on the second floor had been leaking for over two weeks, causing significant damage to the ceiling and flooring below.

The Challenge:  The prolonged water exposure increased the risk of microbial growth, posing potential health risks and further structural damage. The challenge was to quickly mitigate the damage, prevent mold spread, and coordinate the restoration process efficiently while ensuring minimal disruption to the homeowners.

Our Approach:

  • Immediate Response & Assessment: We quickly assessed the damage and began controlled demolition of the affected ceiling drywall and flooring.
  • Containment & Negative Air: Recognizing the likelihood of microbial growth, we established containment zones and set up negative air pressure.
  • Focused Remediation: After relocating the washer and dryer, we removed the linoleum flooring to dry the subfloor. Microbial growth was detected and remediated in compliance with IICRC S-520 standards.
  • Seamless Reconstruction: We referred the client to our trusted drywall and flooring contractors for a smooth and efficient reconstruction process.

Outcome:  STOP Restoration Charlotte North efficiently mitigated the water damage and handled the mold remediation with precision. By working closely with our trusted contractors, we ensured the home was restored quickly to industry-leading standards, minimizing disruption for the homeowners.

Conclusion:  This case demonstrates STOP Restoration Charlotte North’s ability to expertly and quickly handle complex water damage scenarios. Our proactive approach and effective collaboration with skilled contractors provided a comprehensive solution, restoring the home safely and efficiently.

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  • “If you have a water leak, this is the company to call. Whether it was John, Dave, or Drew, this team of professionals were ...” - James
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  • 2. We Arrive at Your Home Quickly

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  • 3. You Get a Plan of Action

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  • 4. We Restore All of Your Damage

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At STOP Restoration Services of Charlotte North NC, we know we’re not just helping people rebuild their home or business, we’re helping them Restore What Really Matters. As a locally owned and operated company, we’re members of the community, just like you. That is why we provide exceptional restoration services. Our team gladly goes above and beyond to exceed customer expectations. We’re proud of what we do and it shows in the quality of our work.

Learn More Learn more about our water damage, mold remediation, and other restoration services. Call (704) 312-1121 STOP Work Van
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